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Colgate-Palmolive / Hill's Science Diet

Hill's Science Diet grew 200% on Amazon after a slow start.

Client
Colgate-Palmolive (Hill's Pet Nutrition)
Category
Pet food
Channel
Amazon Canada
My role
Digital shelf audit, Amazon growth plan
200%business growth on Amazon
28% → 40%Subscribe & Save
Best-in-classAmazon playbook for the brand
Hill's brand story tiles on Amazon.ca
The brand already had the proof: 9 in 10 Canadian vets recommend it.
Challenge

The situation

Science Diet was underperforming on Amazon in Canada compared with the US.

What went wrong first

We launched on Amazon and weren't seeing traction. Instead of spending more, I stopped and led a digital shelf audit. That's what unlocked the growth.

The goal

Find the gaps, then drive growth and conversion.

Our impact

Fix the digital shelf first, then put money behind it.

Hill's Science Diet product listings on Amazon.ca
Clean pack images and benefit-led titles across the range.
01 · The audit

Benchmark against the best.

I led a digital shelf audit and benchmarked every listing against US best practices.

  • Full digital shelf audit
  • Gaps ranked by impact
Hill's Science Diet product page on Amazon.ca
A listing built to convert: the vet claim in the title, clear benefits, and a subscribe option.
02 · Content & search

Make every listing earn the click.

With Amazon's vendor services team, we improved titles, A+ content and paid search, and raised investment in search and content.

  • New titles and A+ content
  • Paid search with Amazon
Hill's Science Diet deals banner on Amazon.ca
Deal and event banners that drive subscription sign-ups.
03 · Subscribe & Prime Day

Turn buyers into subscribers.

We pushed Subscribe & Save conversion and backed Prime Day with high-value promos and incentives.

  • Subscribe & Save focus
  • Prime Day promos
The result
200%business growth on Amazon
28% → 40%Subscribe & Save
Best-in-classAmazon playbook for the brand

Amazon sales grew 200%, Subscribe & Save rose from 28% to 40%, and the brand got a best-in-class Amazon playbook.

What this means for your brand

Every Subscribe & Save customer is revenue you don't pay to win again. Fix the shelf before you buy traffic.

Book a free 30-min call

Discover more work

More proof behind the promise.